How to File a Complaint/Dispute

Step 1: Contact your money related administrations supplier

We expect you to contact the budgetary administrations supplier initially to talk about the issue and check whether it can be settled rapidly.

Before we can consider the question, the budgetary administrations supplier more likely than not been given a chance to determine the debate with you straightforwardly. Much of the time, the budgetary administrations supplier has up to 14 days to react to your protestation.

On the off chance that you require the contact data for your Financial Services supplier, please send an email to [email protected]

Step 2: File a Dispute with the IFCOMM

On the off chance that the debate stays uncertain after you have made a grievance to the money related administrations supplier, you can document a question with the IFCOMM

Document a debate with us on the web

Download debate frame as a PDF (just in the event that you wish to finish by hand)

Would you like to give data about a question you have just documented with us?

On the off chance that you are giving extra data about a debate you have just documented, please email the data to [email protected] This incorporates data about any question that has been enrolled with us yet stays uncertain. In the event that you have been given a case number, please cite it in the headline. For different approaches to furnish us with data including our postal address see our contact subtle elements.